Privacy Policy

WeHoNotary (“we,” “us,” or “our”) respects your privacy and cares about protecting your personal information. This policy explains what we collect, how we use it, and how it may be shared when you use www.wehonotary.org (the “Site,” including all subdomains) and our related services (the “Services”).

This privacy policy applies to information we collect from you on the Site; through the Services; in email, text, and other electronic correspondence; and through any mobile or desktop application through which we may communicate. It does not apply to information we collect offline or that any third party collects from you after you follow links on the Site, including any advertising and affiliate links.

PLEASE READ THIS PRIVACY POLICY AND OUR TERMS OF USE CAREFULLY. BY USING THIS SITE AND THE RELATED SERVICES, YOU UNCONDITIONALLY AGREE TO BE BOUND BY THESE TERMS.

If you do not agree with any part of this privacy policy or our Terms of Use, you may not access or use the Site or the Services. We may update this policy from time to time as our practices change. Your continued use of the Site after we post changes constitutes your acceptance of those changes, so please check back periodically for updates.

1. Information We Collect

We may collect and use the following types of information:

Personal information by which you may be identified, such as your name, email address, phone number, and travel address or location details related to a booking.
Document-related details such as a description of the document to be notarized or the type of notary or apostille service requested.
Transaction information about your use of the Site and Services, including purchases and order history.
Payment information (via third-party processor). Online credit card payments are processed by a secure third-party payment processor. We do not directly see or store your full credit card number on our servers. Our systems may receive limited details such as the card type, transaction status, and the last four digits, strictly for record-keeping and receipt purposes.

We may combine information you provide with other information about you that we obtain from your past use of the Site and Services, from our business partners, or from other companies (for example, social media or marketing services). Any non-personal information that is combined with personal information will be treated as personal information.

As you use the Site, we may also collect information automatically through data collection technologies, including:

Log file information such as IP address, browser type, Internet Service Provider (ISP), date and time stamps, referring/exit pages, domain names, landing pages, pages viewed, click counts, and similar information. This is generally not connected to personally identifiable information and is used for administering the Site, analyzing trends, tracking visitor activity, and gathering demographic data.
Usage and device information including details about your activity on the Site and Services, your device, operating system, software, traffic information, and approximate location data.
Cookies and similar technologies. A cookie is a small piece of data stored on your device that helps us remember your preferences and understand how you use the Site. Cookies may be used to streamline booking and improve your experience.

Some partners, affiliates, or advertisers may also use cookies. We do not have access or control over those cookies and they are not linked by us to your personally identifiable information. You may refuse cookies by changing your browser settings, but doing so may prevent parts of the Site or the booking process from functioning properly.

We may use Google Analytics or similar services to collect non-personal information regarding your use of the Site. These services mainly use cookies to report on interactions with the Site and help us understand how visitors use our pages.

2. How We Use Your Information

We are the sole owners of information collected from visitors on this Site. We will not sell or rent your personal information to third parties. We use information collected from you or about you, including personal information, to:

Administer the Site and enforce our rules and policies.
Provide access to Site content and Services.
Customize Site content and Services according to your preferences.
Improve the Site and Services and analyze usage trends.
Diagnose technical or Service-related problems.
Maintain security over your information and the Site.
Fulfill requests for information, products, or Services.
Facilitate transactions you make on the Site, including sending payment statements or receipts and assisting with payment collection through third-party processors.
Process and respond to your feedback and suggestions.
Send you marketing communications about new products, Services, or specials, where permitted by law.
Contact you regarding Services we provide you or that you may be interested in.
Contact you regarding your account, profile, or changes to this privacy policy.
Carry out our responsibilities and enforce any contracts between you and us, including billing and collection.
Fulfill any other purpose disclosed when you provide the information.
Fulfill any other purpose with your consent.

All information collected from visitors of the Site belongs to us, whether or not such information is personal information, information you volunteer, or information passively collected about you. In the event of a bankruptcy, sale, or liquidation of our business, such information may be transferred to a successor or new owner.

3. How We Share Your Information

We may share personal information with trusted employees, service providers, and third parties who assist us in operating the Site and Services. Examples include sending emails on our behalf, analyzing Site interactions, supporting bookings, and processing payments. These third parties are limited to using your personal information solely for these purposes and are expected to maintain its confidentiality.

For payment processing, we share necessary information with third-party credit card processors in order to facilitate billing. We do not store your full credit card number on our servers.

In the event of a merger, restructuring, sale, bankruptcy, or similar transaction, we may transfer your information to the buyer or successor. If this occurs, your information may be governed by a different privacy policy.

We may also disclose personal information in response to legal requests such as court orders, subpoenas, or government investigations; to protect our rights; to investigate fraud; or to address security threats. We may share your information with third parties when required by law or with your consent.

We may store personal information in locations outside of our direct control (for example, on servers or databases operated by our hosting provider). We may also share aggregated or de-identified information, which does not personally identify individuals, with partners, affiliates, advertisers, and other third parties without restriction.

4. Links to Other Websites

The Site may contain links to or from other websites. This privacy policy only applies to information collected on this Site. We are not responsible for the privacy practices of other websites. Please review the privacy policies of any websites you visit through links from our Site.

5. Opt-Out Procedures

We provide the following options for opting out of future communications:

Email: Send an email to info@wehonotary.org explaining which communications you wish to opt out of, or click “unsubscribe” (or similar) at the bottom of emails where available. Some transactional emails (such as booking confirmations) may not be subject to opt-out.
Phone: Call (424) 234-9493 for assistance with opting out.
Cookies: Configure or disable cookies in your browser settings. However, disabling cookies may cause portions of the Site or the booking process to function improperly.

6. How to Access and Change Your Information

Our website does not currently provide a login or account portal for you to view or edit stored profile information. Most information you provide is used to process individual bookings or communications and may be retained in email or our secure payment and booking systems. If you wish to review, update, or request deletion of certain personal information, please contact us using the details in Section 13.

7. Notice of California Privacy Rights

Pursuant to California Civil Code Section 1798.83, California residents who use our Site may request certain information regarding any disclosure of personal information to third parties for their direct marketing purposes. To make this request, email us at info@wehonotary.org and include “California Customer Choice Privacy Notice” in the subject line or body of the email, along with the personal information you do not wish to be shared for such purposes. Please allow up to thirty (30) days for a response.

8. Security

We take the security of your information seriously and maintain electronic, physical, and administrative safeguards intended to protect it. However, no data transmission over the internet or method of storage can be guaranteed 100% secure. All information you transmit through the Site or Services is at your own risk. We are not responsible for instances where third parties circumvent our security measures without authorization.

The information you submit to us is protected using Secure Sockets Layer (SSL) encryption in transit. You can verify this by looking for “https” in your browser’s address bar or a closed lock icon. Access to your information is limited to those who need it to perform necessary tasks, such as fulfilling your requests. We will notify you in the event that personal information becomes compromised, as required by applicable law.

9. Children’s Privacy

This Site is not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13. If you are under 13, do not use this Site or provide any personal information to us. If we learn that we have received personal information from a child under 13, we will delete that information. Please contact us at info@wehonotary.org if you believe we have collected information from a child under 13.

10. Changes to This Privacy Policy

We may update this privacy policy at any time. We will post any changes on this page with a “Last updated” date. If we make significant changes to how we handle personal information, we may notify you by email or by posting a prominent notice on the Site. It is your responsibility to ensure we have your current email address and to review this page periodically.

11. Notification Procedures

We reserve the right to determine the most appropriate means of providing you with notices under this privacy policy or as required by law. We may provide notice by email, postal mail, posting on the Site, or other reasonable means.

12. Cross-Border Data Transfers

Your personal information may be processed or stored in countries other than your own, including any country in which we or our service providers operate. These countries may have different data protection laws than your country. By using the Site, you consent to such cross-border transfers of your personal information.

13. Contact Information

Your feedback is important to us. To send us questions, suggestions, or complaints regarding this privacy policy or our privacy practices, please contact us:

wehonotary.org
Telephone: (424) 234-9493
Email: info@wehonotary.org

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